Your Privacy Matters at ck44aps

★ Privacy at a Glance

1 Information We Collect

ck44aps collects personal information from you in several ways — directly when you register and interact with the platform, automatically as you browse and play, and from trusted third-party sources where permitted. We collect only what is necessary for the lawful operation of our services and to comply with applicable regulations.

1.1 Information You Provide Directly

When you create a ck44aps account or update your profile, you provide us with:

• Identity data: Full legal name, date of birth, and gender as recorded on official identification documents.
• Contact data: Email address, mobile phone number, and residential address (including city and postal code in Bangladesh, e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi).
• Account credentials: Username and encrypted password. We never store passwords in plain text.
• KYC documents: Copies of government-issued photo identification (National ID card, passport, or driving licence) and proof of address submitted during the verification process.
• Payment information: Mobile financial service numbers (bKash, Nagad, Rocket, Upay) and card details (Visa, Mastercard) used for deposits and withdrawals. Full card numbers are not stored on our servers — they are tokenised by the payment processor.
• Communications: Messages and attachments you send to our customer support team via email or live chat.

1.2 Information Collected Automatically

When you visit or use ck44aps, our systems automatically record certain technical data including:

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
• Session data: Login timestamps, pages visited, games played, duration of play sessions, bets placed, and bet outcomes.
• Geolocation data: Approximate location derived from your IP address, used to confirm you are accessing from Bangladesh and to comply with geographic restrictions.
• Cookie and tracking data: Information collected via cookies and similar technologies as described in Section 5 of this Policy.

1.3 Information from Third Parties

We may receive limited personal information about you from trusted third-party sources, including:

• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) who confirm the status and ownership of payment methods.
• Identity verification service providers used to cross-check the documents you submit during KYC.
• Fraud prevention partners who flag IP addresses, device fingerprints, or payment credentials associated with known fraudulent activity.

2 How We Use Your Data

ck44aps uses the personal information we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected.

• Account management: Creating, operating, and maintaining your ck44aps player account, including processing login requests and account settings changes.
• Identity verification (KYC): Confirming that you are who you say you are and that you meet the minimum age requirement of 18 years, in accordance with anti-money laundering and responsible gaming obligations.
• Payment processing: Facilitating deposits and withdrawals via your registered payment methods and maintaining an accurate transaction history on your account.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, account takeovers, multi-accounting, bonus abuse, money laundering, and other prohibited activities described in our Terms and Conditions.
• Responsible gaming: Monitoring play patterns to identify signs of problem gambling, enforcing self-exclusion periods, applying deposit limits, and complying with responsible gaming obligations.
• Customer support: Responding to your enquiries, resolving disputes, processing complaints, and maintaining records of support interactions.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players interact with ck44aps and to improve the quality and performance of our games, features, and interfaces.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates via email or SMS — but only where you have given explicit consent to receive such communications. You may withdraw consent at any time.
• Legal compliance: Fulfilling our obligations under applicable international gaming, anti-money laundering, and data protection regulations, and responding to lawful requests from competent authorities.

3 Legal Basis for Processing

ck44aps processes your personal data on one or more of the following lawful bases, depending on the specific purpose of the processing activity:

• Contractual necessity: Processing your name, contact details, payment information, and account credentials is necessary to fulfil our contractual obligations to you under the Terms and Conditions you accepted at registration.
• Legal obligation: KYC verification, anti-money laundering checks, age verification, and the retention of financial transaction records are required by applicable international regulatory frameworks that govern our operations.
• Legitimate interests: Fraud detection, platform security, abuse prevention, and aggregated analytics are conducted on the basis of our legitimate interest in operating a safe, fair, and commercially viable gaming platform, balanced against your privacy rights.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only on the basis of your explicit, freely given, informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

4 Data Sharing & Third Parties

ck44aps does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We share your data only with the following categories of trusted partners and only to the extent necessary for the purposes described in this Policy:

4.1 Payment Processors

To process your deposits and withdrawals, we share the minimum necessary payment information with our partner payment service providers, including mobile financial services (bKash, Nagad, Rocket, Upay) and card networks (Visa, Mastercard). These partners are bound by their own regulatory obligations and data security standards and are not permitted to use your data for any purpose other than processing your transactions.

4.2 Game Software Providers

Our platform is powered by games from licensed third-party software studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and Habanero. These providers may receive certain anonymised session data (such as bet amounts, game rounds played, and RNG seed data) for the purpose of game integrity verification and technical support. They do not receive your name, contact details, or payment information.

4.3 Identity Verification Partners

To fulfil our KYC and age verification obligations, we share identity document images and personal details with accredited third-party identity verification service providers. These partners operate under strict data processing agreements and are prohibited from retaining or using your documents for any purpose beyond the verification service.

4.4 Fraud Prevention and Security Providers

We work with specialist fraud prevention services that help us detect suspicious activity on the platform. These services may receive IP addresses, device fingerprints, and transaction metadata — but not your full personal profile — for risk-scoring purposes.

4.5 Legal and Regulatory Authorities

ck44aps may be required by law, court order, or regulatory instruction to disclose personal data to competent authorities. We will comply with all lawful requests and will, where legally permissible, notify you of such a disclosure.

5 Cookies & Tracking

ck44aps uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform, remember your preferences, and gather analytical insights that help us improve the service. The following categories of cookies are used:

ck44aps does not use advertising or targeting cookies. We do not participate in cross-site ad networks or retargeting programmes. You can manage or delete cookies through your browser settings at any time. Disabling essential cookies will affect your ability to log in and use the platform.

6 Data Security

ck44aps applies a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security programme includes the following controls:

• Encryption in transit: All data transferred between your device and ck44aps is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to all pages, game sessions, and API calls.
• Encryption at rest: Sensitive personal data fields (including identity document scans and payment method details) are encrypted at rest using AES-256 encryption on our database servers.
• Access controls: Access to production databases containing player data is restricted to a small number of authorised technical personnel. Access is governed by role-based permissions, multi-factor authentication, and audit logging.
• Password security: Account passwords are hashed using a modern, computationally expensive hashing algorithm before storage. We never store or transmit passwords in plain text.
• Penetration testing: Our platform infrastructure undergoes regular security assessments conducted by qualified third-party security professionals to identify and remediate vulnerabilities.
• Incident response: In the event of a personal data breach that poses a risk to affected players, ck44aps will take immediate containment action and notify affected individuals as soon as reasonably practicable.

7 Data Retention

ck44aps retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including the satisfaction of any legal, regulatory, accounting, or reporting obligations. The following retention periods apply:

• Active account data: Retained for the full lifetime of your active player account, plus a further five (5) years after account closure to comply with anti-money laundering record-keeping requirements.
• Transaction records: Financial transaction logs (deposits, withdrawals, bets placed, and winnings) are retained for a minimum of five (5) years from the date of the transaction.
• KYC documents: Identity verification documents are retained for five (5) years from the date of submission or from the date of account closure, whichever is later.
• Support communications: Customer support correspondence is retained for two (2) years from the date of the last message in a thread.
• Marketing consent records: Records of your consent to or opt-out from marketing communications are retained for the lifetime of your account plus two (2) years.
• Analytical data: Aggregated, anonymised usage analytics that cannot be linked back to any individual are retained indefinitely for platform improvement purposes.

When personal data is no longer required for any of the above purposes, it is securely deleted or anonymised using a process that renders it impossible to re-identify any individual. Deletion requests submitted by players are processed within 30 days, subject to any overriding legal retention obligations.

8 Your Rights

As a player on ck44aps, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team at support@ck44aps. We will respond to all verifiable requests within 30 days.

• Right of access: You may request a copy of the personal data ck44aps holds about you, including the categories of data, the purposes for which it is processed, and any third parties with whom it has been shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure ("right to be forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations (e.g., anti-money laundering record-keeping).
• Right to restriction of processing: You may request that we restrict the processing of your data in certain circumstances — for example, while a dispute about the accuracy of that data is resolved.
• Right to data portability: Where processing is carried out by automated means on the basis of your consent or a contract, you may request a machine-readable copy of the personal data you have provided to us.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications, non-essential cookies), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including direct marketing and profiling for marketing purposes.

9 Children & Underage Users

ck44aps is strictly an adults-only platform. Access to, and use of, all services on the platform — including casino games, sports betting, live dealer tables, and crash games — is prohibited for any person under the age of 18 years. This restriction applies equally to residents of all cities and regions of Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh.

ck44aps does not knowingly collect personal data from any individual under the age of 18. If we become aware, or have reasonable grounds to suspect, that a registered account belongs to a person under 18, we will immediately:

• Suspend the account and freeze all associated funds pending investigation
• Request identity and age verification documents from the account holder
• If underage use is confirmed, permanently close the account, return any deposited funds to the original payment method, and void any winnings generated
• Delete all personal data associated with the underage account in accordance with applicable data protection standards

Parents and guardians who believe that a person under their care has registered on ck44aps are encouraged to contact us immediately at support@ck44aps. We take underage access seriously and will act swiftly on any verified report.

10 Policy Updates

ck44aps reserves the right to update, modify, or replace this Privacy Policy at any time. Changes may be required to reflect updates to our data processing practices, changes in applicable regulations, new product features, or feedback from players and regulatory advisers.

When we make a material change to this Policy — meaning a change that significantly affects how we collect, use, or share your personal data — we will endeavour to notify registered players via the email address associated with their account prior to the change taking effect. The updated Policy will be published at ck44aps/privacy-policy with a revised effective date displayed at the top of the page.

Your continued use of ck44aps after the publication of a revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not accept the revised Policy, you should cease using the platform and may request account closure by contacting support@ck44aps.

We encourage you to review this Privacy Policy periodically so that you remain informed about how ck44aps protects your personal information. The current version of this Policy is always available at ck44aps/privacy-policy.